Privacy Policy

Last updated: February 12, 2026

This Privacy Policy explains how One Step LLC ("One Step," "we," "us," or "our") collects, uses, and protects information from users of our website (one-step.io) and mobile applications (collectively, the "Services"). Some of our apps, including BCC Text and CupTracker, maintain their own privacy policies on their respective websites. Those app-specific policies take precedence for data handling within those products. This policy serves as the general policy for one-step.io and any apps without their own dedicated policy.

Our Approach to Data

We collect as little data as possible. Many of our apps store data entirely on your device, and we never sell your personal information to anyone. When we do collect data, we use it only to provide and improve the service you're using.

What We Collect

Information You Provide

Depending on the Service you use, you may provide:

  • Contact information: Name and email address (when you create an account, submit our contact form, or sign up for notifications)
  • App-specific data: Content you enter into our apps to use their features (contacts, scores, messages, etc.). Apps with their own privacy policies detail how this data is handled specifically
  • Feedback and correspondence: Any messages you send us through email or our contact form

We only collect personal information that you voluntarily provide. You can always decline to share information, though some features may not work without it.

Information Collected Automatically

When you use our website or apps, we may automatically collect:

  • Device type, operating system, and browser information
  • General usage data and diagnostics (crash reports, feature usage patterns)
  • IP address and general location (country/region level, not precise location)

We use this data in aggregate to understand how our Services are used and to fix issues. We do not use this data to identify or track individual users.

Community Tools

Our community apps — Skull Companion, Goals Timeline, Motivation Streaks, and Wurdle With Friends — are designed to work primarily on-device. Your game scores, goals, streaks, and personal data in these apps are stored locally on your device and are not transmitted to our servers unless explicitly required for a feature you choose to use.

How We Use Your Information

We use the information we collect to:

  • Provide our Services: Operate our apps and deliver their core functionality as intended
  • Respond to you: Answer questions, provide support, and address feedback
  • Improve our products: Understand usage patterns, fix bugs, and develop better features
  • Send notifications: App-related updates, if you've opted in to receive them

We do not use your data for advertising, profiling, or any purpose unrelated to providing the Service.

How We Share Your Information

We do not sell, trade, or rent your personal information. We may share limited information only in these circumstances:

  • Service providers: Third-party services that help us operate (hosting, analytics, message delivery) — they are bound to use your data only for the services they provide to us
  • Legal requirements: If required by law, court order, or governmental authority
  • Safety: To protect the rights, safety, or property of One Step, our users, or the public

Data Retention

We retain personal information only as long as needed to provide our Services or as required by law. Data stored on your device stays until you delete the app. If you contact us and request deletion of any data we hold, we will comply within a reasonable timeframe.

Data Security

We take reasonable measures to protect your information, including encryption of data stored on your device and secure transmission protocols. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Ask us to correct inaccurate information
  • Deletion: Request that we delete your personal data
  • Opt out: Unsubscribe from notifications or marketing communications at any time

To exercise any of these rights, contact us at contact@one-step.io. We will respond within 30 days.

Children's Privacy

Our Services are not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us and we will promptly delete it.

Cookies and Analytics

Our website may use cookies and similar technologies for basic functionality and analytics. We use analytics to understand how visitors interact with our site in aggregate. We do not use cookies for advertising or cross-site tracking.

Third-Party Services

Our apps are distributed through the Apple App Store and Google Play Store, which have their own privacy policies. In-app purchases and subscriptions are processed entirely by these platforms. We do not directly collect or store payment information.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. For material changes, we will make reasonable efforts to notify users. Your continued use of our Services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at contact@one-step.io.